01Introduction

Techrax ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.

02Information We Collect

We may collect the following types of information when you interact with us:

• Personal information you provide, such as your name, email address, phone number and company details when you contact us or request a quote.
• Project information you share with us so we can understand and deliver your requirements.
• Technical data such as your IP address, browser type, device information and pages visited, collected automatically as you browse.
• Communication records, including emails and messages you send to us.

03How We Use Your Information

We use the information we collect to:

• Provide, operate and improve our services.
• Respond to your inquiries, quotes and support requests.
• Send you important updates, and, where permitted, marketing communications you can opt out of at any time.
• Analyze website usage to improve our content and user experience.
• Comply with legal obligations and protect our rights.

04Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, remember your preferences and understand how visitors use our site.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly without them.

05Third-Party Services

We may use trusted third-party services, such as analytics providers, hosting platforms and payment processors, that collect, monitor and analyze data on our behalf.

These third parties have access to your information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

06Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

07Your Rights

Depending on your location, you may have the right to access, correct, update or delete the personal information we hold about you. You may also object to or restrict certain processing of your data.

To exercise any of these rights, please contact us using the details below.

08Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

09Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.